Terms of Service

Welcome to Package Delivery Express (PDEX). These Terms of Service ("Terms") govern your use of our website and logistics services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services. These Terms constitute a legally binding agreement between you and Package Delivery Express (PDEX).

Package Delivery Express (PDEX) provides the following services subject to these Terms:

• Domestic and international shipping services
• Air, sea, and ground freight transportation
• Warehousing and storage solutions
• Package tracking and logistics management
• Customs clearance and documentation services

Specific service availability may vary by location. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

To use certain services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Be at least 18 years of age or have parental/guardian consent
• Not share your account credentials with unauthorized parties
• Accept responsibility for all activities under your account

All prices are subject to change without notice. Pricing factors include:

• Package weight and dimensions
• Distance and destination
• Shipping method and speed
• Fuel surcharges and additional fees
• Customs duties and taxes for international shipments

Payment is required at time of booking unless credit terms have been established. We accept major credit cards, bank transfers, and corporate accounts. All fees are non-refundable unless otherwise specified.

Our liability for lost or damaged shipments is limited as follows:

• Standard coverage: Up to $100 per shipment (included free)
• Extended coverage: Available for purchase based on declared value
• Claims must be filed within 30 days of delivery or expected delivery
• Proof of value and damage documentation may be required

We are not liable for delays caused by circumstances beyond our control, including natural disasters, war, terrorism, or government actions.

You agree not to use our services for:

• Illegal activities or shipping prohibited items
• Fraudulent purposes or misrepresentation
• Harassment, defamation, or harmful content
• Attempting to gain unauthorized access to our systems
• Interfering with the proper operation of our services

All content on our website, including text, graphics, logos, and software, is the property of Package Delivery Express (PDEX) and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

We may terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the services will cease immediately. Termination does not relieve you of obligations incurred prior to termination.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of New York.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.